Use lean UX methodologies to reduce overall project time. Lead research design & decisions to improve user experience. Produce competitive analyses, site mappings, task analyses & wireframes. Design websites and database applications.
Core focus of work was conducting generative research through diary studies and contextual inquiries. With a deeper understanding of a user’s overall motivations, goals, needs and pain points, I created personas and user journey maps. Hundreds of hours of research eventually led to an app for managing ADHD.
Led user research for a financial education organization’s training material. Worked with a collaborative, cross-functional, remote team dedicated to improving the user experience. Researched user behavior, personality, and decision-making to create a baseline assessment for money managers.